Your Privacy is Our Priority at Nutrisa

Promociones Inmobiliarias Naturisas, S.A. de C.V., located at Calzada San Bartolo Naucalpan No. 360, Col. Argentina Poniente, Mexico City, C.P. 11230, is responsible for the processing of your personal data. Protecting your information is fundamental to us; therefore, we want you to clearly know how we treat your data.

1. What personal data do we collect?

To carry out the purposes described in this Notice, we collect the following data from our clients and the general public through our mobile application:

  • Identification Data: Full name, gender, and date of birth.

  • Contact Data: Email, telephone, and address.

  • Documentation: Official identification (only in specific cases such as prize delivery or the exercise of rights).

Important Note: We do not collect sensitive personal data (such as health, religion, or political stance). Remember that you are responsible for the accuracy, veracity, authenticity, and validity of your personal data.

2.For what purposes do we use your data?

Your data has two types of purposes:

A. Necessary Purposes (Primary):

  • Register and verify your identity to access your registered account.

  • Provide you with access and allow you to use all the functionalities of the application.

  • Integrate your (electronic) file as a client.

  • Respond to doubts, suggestions, or complaints made by you regarding the services of the application.

  • Personalize your user experience and adapt the content of the application to your preferences.

  • So that you can acquire, reactivate, or cancel our memberships.

  • So that you can be eligible for our benefits based on seniority.

  • To give you gifts.

  • To find the "Nutrisa" store closest to you.

  • Comply with legal obligations.

B. Improvement Purposes (Secondary):

  • Understand your tastes to create consumer profiles.

  • Request your opinion on our products.

Don't agree with the secondary purposes? No problem. Your refusal for secondary purposes will not affect you. You can send us an email at:protecciondedatos@gruponutrisa.com.mx, requesting your right of Opposition regarding secondary purposes.

3. With whom do we share your data?

We only share it with strategic allies to ensure everything works correctly:

  • Our family: Companies within the same corporate group to improve our quality.

  • Allies: Messaging providers, marketing, or developers who help us operate.

  • Authorities: Only if there is a substantiated legal requirement.

4. You have control (ARCO Rights) - Revocation of Consent

You decide what happens with your data. At any time, you can request to:

  1. Access them.

  2. Rectify them if they are incorrect.

  3. Cancel their use.

  4. Oppose certain treatments.

You can also revoke the consent you previously gave us.

How to do it?

Send an email to protecciondedatos@gruponutrisa.com.mx with the following:

  1. Your full name and contact information.

  2. A copy of your current official identification.

  3. If you do not do it yourself, the power of attorney or proxy letter from your representative.

  4. A clear and precise description of the personal data regarding which you seek to exercise any of the ARCO rights. In the case of Rectification of personal data that is incomplete, outdated, or inaccurate, you must indicate the exact modification and attach supporting documentation.

  5. Any element that facilitates the location of the personal data.

Our response times: We will respond to you in a maximum of 20 business days. If your request proceeds, it will become effective within 15 business days following our response.

5. Technologies on our site (Cookies)

We use "cookies" to make your navigation easier and more personalized. These tools allow us to remember your preferences and analyze the use of our site

  • You can disable them: At any time, you can adjust your browser settings (Chrome, Safari, etc.) to limit or block the use of cookies.

6. Changes to this Notice

This notice may be updated due to new legal requirements or the needs of the responsible party. You can always consult the most recent version through the application.